Why ‘simply executing’ your customer’s wishes isn’t that simple anymore
I was born in Detroit and still follow the sports teams out there, even […]
How Adaptability is Changing the Rules of Client Relationships
A few months ago, we had a chance to sit down with a group […]
How technology companies manage their own “foliage”
The change of seasons is in full swing near my home in Maryland, as […]
Data on the go and making sure it goes to the right place
Lumen Technologies is in the data business. Our primary goal is to make sure […]
Helping Frustrated Customers
Like many of us who started out in telecommunications, I have spent most of […]
Making the leap from “vision” to “execution”
Change can be an electrifying experience for most companies, and probably even more so […]
How to Give Enterprises Exactly What They Want When It Comes to Data
The holidays may be behind us, but the season for giving isn’t over by […]
Building Strong Client Relationships with a Little Bit of “Muscle”
I readily admit that I’m a bit of a gearhead. I’ve always loved the “muscle […]
Staying Business Resilient—Now and For the Future
You may have heard that CIOs are under more pressure than ever before to […]
Three Trends That Will Shape The Way We Sell Services In A Post-Pandemic Economy
You could say that the last few months have been a test laboratory for […]
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