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Author

Lumen Customer Stories Team

The Lumen Customer Stories Team is passionate about sharing how our customers use Lumen products and solutions to solve critical challenges and achieve their business goals.




Two individuals in an office setting working on desktop computers, one smiling and facing the camera while the other looks at their computer screen
Taking A Call Center From Chaos To Clarity

For Customer Elation, providing a high-quality customer experience isn’t just part of a business […]

Lumen Customer Stories Team Posted On September 18, 2024

Two individuals in high-visibility vests and hard hats, one holding a laptop, inspecting water system equipment
Calgon Carbon Builds a Robust, Future-Ready Global Network

There’s nothing more important to life than clean air and water, and these precious […]

Lumen Customer Stories Team Posted On September 11, 2024

Two people wearing safety vests and helmets have a discussion while looking at a tablet
A Network Upgrade Delivers Incredible Uptime Coast to Coast

In 2020, Rew Materials was hit with a ransomware attack. “It was some of […]

Lumen Customer Stories Team Posted On September 4, 2024

A person in an apron smiles while using a tablet device in a workshop
ProStratus Partners With Lumen For A Unique Data Migration

As a managed service provider (MSP) in Springfield, Ohio, ProStratus primarily serves small and […]

Lumen Customer Stories Team Posted On August 28, 2024

A person holds a tablet device and stands in a warehouse with their hand on a machine
United Direct Solutions Got A New Look And A Modernized Network

A rebrand can be a fresh start for any business, and the rebrand for […]

Lumen Customer Stories Team Posted On August 21, 2024

Two individuals wearing headsets work on laptops in a call center setting as one looks at the camera and smiles and a third person works at a desk in the background
Helping PhoneBurner Become an Industry Leader With An Upgraded Voice Network

A solid network is essential for PhoneBurner to deliver on their core mission: to […]

Lumen Customer Stories Team Posted On August 14, 2024

A construction worker with a safety helmet and orange vest is holding a tablet and rolled-up blueprints at a construction site
Ames Construction gets a new framework—and new revenue streams

Ames Construction began as a small regional contractor in Minnesota. More than 60 years […]

Lumen Customer Stories Team Posted On August 7, 2024

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Making business resilient and secure for Little Rock Convention & Visitors Bureau

“People don’t think parking garages are necessarily IT heavy.” Chris Phillips, SVP and CFO […]

Lumen Customer Stories Team Posted On March 7, 2024

A doctor wearing a lab coat with a stethoscope works at a laptop
How A Leading Medical Society Reduced Network Downtime With Microsoft Azure

The Society of Diagnostic Medical Sonography (SDMS), based in Plano, TX, plays a vital role in educating […]

Lumen Customer Stories Team Posted On February 26, 2024

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  • Lumen is unleashing the world’s digital potential. We ignite business growth by connecting people, data, and applications – quickly, securely, and effortlessly. As the trusted network for AI, Lumen uses the scale of our network to help companies realize AI’s full potential. From metro connectivity to long-haul data transport to our edge cloud, security, managed service, and digital platform capabilities, we meet our customers’ needs today and as they build for tomorrow.

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