Richard Batelaan served as Executive Vice President of North America Operations for Lumen. In this role, he was responsible for North America’s operations strategy and planning, network planning and access management, network implementation, field operations, service delivery, service assurance and advanced services operations. Richard has nearly 30 years of experience in the telecommunications and information technology industries. Prior to joining Lumen, Richard held several leadership roles with AT&T. He also served as Chief Operations Officer for Cbeyond, Inc., BroadRiver Communications and BellSouth.net.