SK is the Global Head of Digital Ventures at Lumen. SK also has a strong background in technology which is the foundation of his experience in global sales, customer engagement, global business operations, infrastructure engineering, tech operations and leading complex delivery teams for PaaS, SaaS, IaaS, Cloud, Data Center, Network, Security and Voice Contact Center Platforms. He has a strong ITIL managed services delivery and professional services background in global infrastructure with a good track record in enhancing customer experience (CX).