As the digital landscape expands and evolves, so does the threat of cyberattacks that can disrupt and damage businesses of all sizes and sectors. That is why cybersecurity is a top priority and a frequent boardroom topic for many organizations […]
In 2020, Rew Materials was hit with a ransomware attack. “It was some of the hardest five or six days of my career working around the clock trying to get the network back up and running,” says Rew Materials IT […]
In the ever-evolving landscape of the public sector, cost-centric trends have emerged that are shaping the way agencies operate. In an uncertain economy, agencies are hyper focused on maximizing their budgets to ensure each cent is spent on improving the […]
BlackStar Group was founded in 2011 to serve the rapidly growing gaming industry and tournament organizers hosting esports events. BlackStar provides technical event production services for clients by building fast, robust networks and delivering expert on-site support with encoding, live […]
3 Strategic Approaches to Scaling Retail Networks with SASE In an era dominated by digital transformation, organizations worldwide are embracing Software-as-a-Service (SaaS) and other public cloud services to enhance the agility, efficiency and flexibility of their foundational business systems. Facing […]
In this fast-paced world of business today, the way everyone approaches work has gone through quite a transformation in recent years with a wide shift to remote work, largely due to the pandemic. Recent studies show 62% of employees agree […]
With the pandemic came a surge in remote work (there’s a good chance you’re reading this in a home office or coffee shop). All those locations, all those devices, all those connections—they helped accelerate the adoption of SASE (Secure Access […]
How many locations does your enterprise have? It’s a trick question today. There are traditional categories of large enterprise that have always operated through branches. Think about retail or restaurant chains and large consumer bank brands. These sites help shape […]
As business operations trend toward an increasingly remote landscape, organizations must evolve their technology and processes for efficient growth—and the lasting effects of the pandemic have only expedited the need for digital transformation. A Quadrant Strategies 2022 Global Trend report […]
When you think of a contact center you might envision hundreds or thousands of agents (aka brand ambassadors) all in the same room or building, wearing headsets and taking calls over a computer. Things are changing. Today, Contact Center as […]
