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What is Social Engineering?
Darwin Hernandez Posted On January 10, 2023

Person sitting at a laptop holding a mobile phone showing password is locked

To describe it briefly, social engineering is a criminal practice based on manipulating people to get confidential information, access to their devices or networks, and receive other type of benefits, such as money. Attackers tend to draw on psychological tactics […]


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10.0K Views


Business Continuity & Disaster Recovery (BCDR)  / Cybersecurity  / Managed Services  / Technologies
What is Managed Endpoint Detection and Response (MEDR)?
Lumen Posted On December 6, 2022

Person standing at a control center screen, looking at a map

Managed Endpoint Detection and Response (MEDR) is a modern security solution that has evolved from traditional anti-virus (AV). With cybercriminals now cracking the code of traditional AV solutions, MEDR uses artificial intelligence (AI) to identify and monitor all unusual behaviors, […]


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18.4K Views


Cloud  / Collaboration  / Managed Services  / Technologies
The Future of Lumen Solutions for Zoom with Zoom One
Lumen Posted On December 5, 2022

A participant in a Zoom call smiling and wearing headphones while looking at a tablet on a desk

Here at Lumen, we believe the most successful hybrid work environments are built with meaningful connections and effective collaboration platforms. To best facilitate connection in a hybrid world, Lumen Solutions for Zoom is evolving our product categorization to better align […]


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103 Views


Collaboration  / General Business Insights  / Managed Services  / Technologies
Streamline Your UC&C with Lumen® Enablement Services
Lumen Posted On November 3, 2022

Two businesspeople looking at a laptop screen with several people standing in the background

At Lumen, we believe unified communications and collaboration (UC&C) is vital to every business, not just the corporate world. But not every business has enough staff, or staff with the right knowledge and skillsets, to support a full UC&C implementation. […]


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14.1K Views


Cloud  / Communications and Collaboration  / Managed Services  / Technologies
Replacing Your POTS Lines with Cloud Infrastructure—No Line Left Behind
Molly Moser Posted On June 13, 2022

Businessperson on phone at desk smiling with a computer monitor, coffee cup and a tablet in front of them

There’s been a lot of talk (pun intended) around upgrading legacy voice technology to IP-enabled communications, and the benefits of adopting cloud infrastructure are impressive. Cloud telephony provides scalability, flexibility, business resilience, and affordability. However, it’s not just phone lines […]


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9.9K Views


Managed Services  / Technologies
Turning Change Into Opportunity
Andy Cavanaugh Posted On February 11, 2022

Two people sitting at a table in a stark modern office look at information on a tablet as other people converse in the background against a backdrop of windows with a city view

“There is no way that this winter is ever going to end as long as this groundhog keeps seeing his shadow. I don’t see any other way out. He’s got to be stopped. And I have to stop him.” – […]


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11.4K Views


Business Advice  / Managed Services  / Networking  / Tech Trends
Building a better sandwich and a better business solution
Lumen Posted On July 26, 2021

Three people engaging in a conversation while sitting around a conference table with a laptop in the center and glass doors looking outside

In the past year, many small to medium-sized businesses had to shift to new ways of managing their businesses. The ability to work from anywhere took on greater importance, and that meant data accessibility, application performance and integrated solutions were […]


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14.5K Views