The enterprise network is the lifeblood of a healthcare organization. An unreliable wide area network (WAN)–one that goes down often or that suffers from traffic spikes–is not just an inconvenience or waste of dollars. It can threaten patients’ lives. Today’s […]
The digitization of the economy accelerated in recent years. The banking industry finds itself dealing with the same trends, albeit colored by some peculiarities of the industry. Like many other industries, digital interactions have become the preferred means of interacting […]
SASE is an innovative model that provides networking and network security services in a single, cloud-based solution. This unified, streamlined approach has the potential to unlock enormous value by enhancing your existing infrastructure, eliminating outdated hardware, boosting organizational efficiency, and […]
As business operations trend toward an increasingly remote landscape, organizations must evolve their technology and processes for efficient growth—and the lasting effects of the pandemic have only expedited the need for digital transformation. A Quadrant Strategies 2022 Global Trend report […]
When you think of a contact center you might envision hundreds or thousands of agents (aka brand ambassadors) all in the same room or building, wearing headsets and taking calls over a computer. Things are changing. Today, Contact Center as […]
Motivated by their expanding hybrid workforces and an explosion in cloud-based applications, many organizations are seeking a more agile, consistent way to enforce security across their expanding network perimeters that won’t impede network performance and will still provide a seamless […]
When I need a break from my busy life, I enjoy long walks with my two English bulldogs. My dogs enjoy them too. Lots of things to sniff, squirrels to chase and not a care in the world as to […]
In our most recent episode, we explore how ‘as a Service’ business models have adapted to changing technology and evolving business needs. In order to increase value and differentiation there’s been a shift to rapid and continuous delivery models […]
I ordered something online recently. I’m sure you did too. It’s easy. One click and my items arrived later that day. The experience is designed to make it easier to order the things I need. The order-today-same-day-delivery experience is common […]
The western United States is known for its wide-open spaces and mountains. You can see forever from lots of different vantage points. By geography, the Mountain region in the western U.S. is Lumen’s largest business unit, covering Utah, Idaho, Montana, […]
