When you think of bots, what comes to mind? For me, I always think of a rogue robot attempting to rule the world! However, did you know that there are bots you can’t see that have the same “world domination” […]
The digitization of the economy accelerated in recent years. The banking industry finds itself dealing with the same trends, albeit colored by some peculiarities of the industry. Like many other industries, digital interactions have become the preferred means of interacting […]
SASE is an innovative model that provides networking and network security services in a single, cloud-based solution. This unified, streamlined approach has the potential to unlock enormous value by enhancing your existing infrastructure, eliminating outdated hardware, boosting organizational efficiency, and […]
One of the biggest business issues of 2022 was the question of workers’ return to the office after two years of pandemic-driven disruptions and the mass shift to working from home. The issue stayed in the headlines for several reasons. […]
As business operations trend toward an increasingly remote landscape, organizations must evolve their technology and processes for efficient growth—and the lasting effects of the pandemic have only expedited the need for digital transformation. A Quadrant Strategies 2022 Global Trend report […]
When you think of a contact center you might envision hundreds or thousands of agents (aka brand ambassadors) all in the same room or building, wearing headsets and taking calls over a computer. Things are changing. Today, Contact Center as […]
Managed Endpoint Detection and Response (MEDR) is a modern security solution that has evolved from traditional anti-virus (AV). With cybercriminals now cracking the code of traditional AV solutions, MEDR uses artificial intelligence (AI) to identify and monitor all unusual behaviors, […]
Motivated by their expanding hybrid workforces and an explosion in cloud-based applications, many organizations are seeking a more agile, consistent way to enforce security across their expanding network perimeters that won’t impede network performance and will still provide a seamless […]
Here at Lumen, we believe the most successful hybrid work environments are built with meaningful connections and effective collaboration platforms. To best facilitate connection in a hybrid world, Lumen Solutions for Zoom is evolving our product categorization to better align […]
Introduction Apache Flink is a great framework for building data processing applications. In our team, we love it for the wide range of use cases it allows us to tackle, the simplicity to get started with it, its very comprehensive […]
