Thought Leadership

Orange robotic machine in foreground, businesspeople in background

Adaptability and leadership drives the Great Lakes region
Chris Young April 19, 2022
Stylized illustration of a microphone with blue and orange waves on each side depicting sound over the text: Light, Data, Action! and the Lumen logo

Podcast | Adopting vs. Adapting: A Technology Reboot in The Post-Pandemic World
Lumen April 14, 2022
Businesswoman at Lumen office with tablet, talking with a coworker

Everyone wins when you put customers first
Lumen April 4, 2022

A group of businesspeople sit around a table with an open laptop on it and look at a person in the middle who is speaking and gesturing

Preparing Lumen Leaders to Succeed Through Effective Leadership Development Programs
Stephanie Calhoun November 4, 2021
Two businesspeople shaking hands and smiling as two other people look on

Empathy: The key to a great customer experience
Lumen October 5, 2021
Three people sitting at a table looking at something out of view with a blue text box overlaid with the blog title: From the valley to the mountaintop, seeing the brilliance of our future

From the valley to the mountaintop, seeing the brilliance of our future
Raul Contreras October 5, 2021

A diverse group of people engaging in a casual conversation in an office setting surrounded by desks and computers

Retaining a Diverse Workforce—A Targeted Approach for Organizational Success
India Sylvester September 30, 2021
Woman talking through a mic headset

Silence speaks, and sometimes it doesn’t say nice things
Ron Pfaff August 11, 2021
Two individuals engaged in a handshake through a glass surface

Why We Need to Be Curious about Our Customers
Lumen January 27, 2021