Voice

Person in business casual attire smiling and sitting at a desk with a laptop.

How Managed IT Services Can Solve Your Technical Resource Gaps
David August November 15, 2024
Two individuals wearing headsets work on laptops in a call center setting as one looks at the camera and smiles and a third person works at a desk in the background

Helping PhoneBurner Become an Industry Leader With An Upgraded Voice Network
Lumen Customer Stories Team August 14, 2024
Four individuals are gathered around a table in orange chairs with a staircase in the background as one talks to the group while the other three listen

The Evolution Of Social Engineering And Phishing In The Age Of Artificial Intelligence
Mayuri Samala August 5, 2024

A smiling person in a blue long-sleeve shirt sits on a couch and wears a microphone headset as an open laptop sits in front of them on a table.

What Is VoIP And Why Do You Need It For Your Business?
Logan Roscoe July 24, 2024
Woman at call center smiles while on her headset while another employee works at a computer

The Value of CCaaS through a Network Provider
Lauren Orleman December 6, 2022
A hand waving a magnetic card over a sensor on an electronic turnstile

Introducing Lumen® Cloud Communications Specialty Lines
Bryan Reusser November 1, 2022

Businessperson on phone at desk smiling with a computer monitor, coffee cup and a tablet in front of them

Replacing Your POTS Lines with Cloud Infrastructure—No Line Left Behind
Molly Moser June 13, 2022
A person in a modern office sits at a desk in front of a window with headphones viewing or listening to a conference call on Zoom

Bridge the Calling Gap with Zoom Phone
Jeremy DuPont December 13, 2021
Three people wearing headphones working at computers in a call center setting

How Voice System Resiliency Is Essential to Business Continuity
Bryan Reusser November 30, 2021

A person in an office talks on a desk phone while gesturing with their right hand

Part 2: Why Newer Isn’t Always Better—Loyalty to Legacy Voice
Molly Moser June 10, 2021