Wavelengths, Reimagined: How AI And Automation Are Redefining Network Control

In a world driven by AI, multicloud architectures and real-time data, raw network speed is no longer enough. Enterprises need control, insight and agility to navigate the complexities of modern digital infrastructure. For customers, this means rethinking what high-performance connectivity can deliver. At Lumen, our commitment to network innovation goes beyond speed and scale. We’ve made major investments to bring intelligence, automation and transparency into the network—helping enterprises manage complexity with confidence. Our latest enhancements to Lumen^® Wavelength Solutions are a prime example: a suite of visibility and control tools designed to modernize how businesses manage their most critical connections.

The Evolution of Wavelengths: From Speed to Intelligent Control

Wavelength services have long been the gold standard for high-capacity, low-latency connectivity. By delivering dedicated optical links over dense wavelength division multiplexing (DWDM) networks, they power mission-critical applications—connecting data centers, clouds and edge locations with exceptional reliability. As workloads evolve, networks—and the ability to effectively manage them—also need to evolve.

The rise of AI-driven analytics, distributed applications and hybrid cloud environments demands more than just bandwidth. Enterprises need real-time insights into their network’s performance, the ability to troubleshoot issues instantly and the flexibility to adapt on the fly. That’s why Lumen has begun to reimagine wavelength services, embedding advanced visibility and self-service tools into our platform to give customers comprehensive control over their Layer 1 infrastructure.

A New Era of Network Control: What’s Changed?

Through the Lumen Control Portal, wavelength customers gain access to a suite of powerful features designed to make network management intuitive, transparent and strategic:

• Visualize your network: Map your wavelength paths, assess latency and simulate new designs with interactive topology tools.
• Monitor in real time: Access circuit-level telemetry and downloadable diagnostics to track performance metrics instantly.
• Switch paths on demand: Seamlessly toggle between working and protected paths without opening a support ticket.
• Run laser diagnostics: Test and troubleshoot fiber directly to pinpoint issues with precision.
• Stay proactive: Leverage dashboards that display active tickets, alerts and scheduled maintenance to anticipate and address issues before they impact operations.

These capabilities transform wavelength services from static, opaque infrastructure into a dynamic, interactive asset. Whether you’re optimizing AI model training, managing uptime for critical applications or planning network expansions, these tools put you in the driver’s seat.

See Lumen Wavelength Features in Action

Watch the video to see how Lumen Wavelengths can transform your network management and optimize performance.

Why Visibility Matters: Real-World Impact

This shift toward visibility and control isn’t just a technical upgrade—it’s a game-changer for enterprise strategy. Consider these scenarios:

• AI workload optimization: A data science team training AI models across regions can confirm deterministic latency and reroute traffic to avoid bottlenecks and help ensure peak performance.
• Hybrid cloud resilience: A cloud operations team can proactively switch paths ahead of planned maintenance, preserving uptime and meeting stringent SLAs.
• Compliance and audits: A regulated business can run real-time diagnostics and generate detailed reports to help streamline compliance reviews and internal audits.

What once required hours of back-and-forth with support teams—or went unnoticed entirely—can now be handled in seconds, directly by your team. This level of control helps save time, reduce risk and unlock new possibilities for innovation.

Powered by Automation, Driven by AI

Behind the scenes, the Lumen Wavelength platform is fueled by over 310 automated workflows—and counting—that streamline provisioning, repairs and network changes. Powered by AI and predictive analytics, these workflows deliver:

• Proactive risk detection: Identify potential fiber disruptions caused by construction or weather patterns before they occur.
• Automated resolution: Resolve issues through intelligent ticketing, often before users even notice a problem.
• Continuous optimization: Fine-tune performance in real time without manual intervention.

The result? Less downtime, faster incident resolution and a lighter operational load for your IT team. With Lumen, your network doesn’t just run—it anticipates and adapts.

Self-Service: Empowering IT Leaders

Today’s IT teams don’t have time to wait for manual support. Whether you’re managing a handful of connections or orchestrating petabytes of global traffic, delays in network management can derail your business. Lumen offers self-service capabilities built to keep you moving:

• Adjust protection settings instantly to match your needs.
• Launch engineer-grade diagnostics to troubleshoot issues with confidence.
• Access performance metrics across routes and services in a single view.
• Plan and simulate new wavelength deployments with interactive design tools.

By putting advanced control in your hands—and making it simple to use—Lumen empowers your teams to focus on strategy, not firefighting.

Built for the Future of Connectivity

The demands of AI, multicloud and distributed applications are reshaping enterprise infrastructure. Lumen Wavelength services are designed to meet these challenges head-on, offering:

• Scalable performance: Up to 400G per wavelength with multi-terabit capacity to handle even the most data-intensive workloads.
• Seamless cloud integration: Connect directly to 125+ cloud on-ramps for fast, secure access to hyperscale providers.
• Uncompromising security: Physically isolated paths and optical encryption protect sensitive data.
• Predictive operations: AI-driven insights help prevent disruptions and keep your network running at peak efficiency.

Combined with our visibility and control tools, these features make the Lumen Wavelength platform not just a connectivity solution, but a foundation for digital transformation.

Don’t Just Manage Your Network—Master It

High-performance networking once meant building robust infrastructure and monitoring uptime. Today, it means seeing, shaping and controlling every aspect of your network’s behavior in real time. With Lumen Wavelength services, enterprises gain a platform that’s as dynamic as their ambitions—resilient, transparent and ready for the future. For wavelength users, this is more than an upgrade—it’s a competitive edge.

Explore Wavelengths today and learn why Lumen ranked #1 in Wavelengths Services in North America 2024 by Vertical Systems Group.¹

¹Vertical Systems Group, Year-end U.S. Wavelength LEADERBOARD, 2024.

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