The holidays may be behind us, but the season for giving isn’t over by a long shot. In the past, we convinced customers to purchase certain products on their merits. Now, we spend our time listening to what solutions our […]
Last year, I had an opportunity to participate in a podcast about women in leadership. I was asked what motivated me to find and take on roles in so many different areas—from Sales to Marketing to Global Operations to Human […]
Ah, January – the time of new beginnings! This is the month named for the Roman god Janus, the god of doorways, who had two faces so he could look backwards and forward at the same time. As we approach […]
In today’s fast-changing competitive markets organizations need to drive better customer experiences, revenue, and performance in new ways and areas to remain relevant. Digital organizations excel at being connected – to their customers, suppliers, partners and stakeholders – 24/7, anywhere […]
The Fourth Industrial Revolution is here. And I can’t think of a better place to be at this point in history than my hometown of Boston and my role as regional general manager for Lumen Technologies. From the American Revolution […]
We’ve all been there. Head down, staring at our smart phone waiting for a new app to install. You quickly swipe through the terms and conditions before hitting “accept,” excited and ready to use the latest technology. Today’s applications offer […]
Cloud computing has made applications more reliable for businesses, but many cloud setups still have a weak link. The networks that connect customers to the cloud are a potential point of failure. If a flaky network stops your CEO from […]
Since the second half of 2020, Lumen Black Lotus Labs® has observed an unsettling number of entities receiving emails containing a threat of sustained DDoS attack unless a Bitcoin ransom was paid. These attacks – known as Ransom Distributed Denial […]
In science fiction, from Star Trek to Star Wars, the protagonists always hold small devices in their hands which they use to diagnose illnesses, cast holograms, or fire on foes. That’s great stuff but for the geeks among us, we […]
I remember Lumen Technologies when it was a small company. Even today, it still feels very much like a family business. Our people are family, and our customers are family. I have always felt it’s our company’s commitment to use […]
