In 2020, Rew Materials was hit with a ransomware attack. “It was some of the hardest five or six days of my career working around the clock trying to get the network back up and running,” says Rew Materials IT […]
As a managed service provider (MSP) in Springfield, Ohio, ProStratus primarily serves small and medium-sized businesses (SMBs). Many of these businesses operate with lean budgets, so it can be difficult to modernize their networks at the price point they need. […]
A rebrand can be a fresh start for any business, and the rebrand for United Direct Solutions was “long overdue,” according to Connie Burns, Chief Technology Officer at United Direct Solutions. “We were put into a bucket of only providing […]
In an era where technology is reshaping every aspect of our lives, healthcare stands as one of the most impacted sectors. Imagine a world where diseases are prevented rather than cured, where patients receive personalized treatment plans tailored to their […]
A solid network is essential for PhoneBurner to deliver on their core mission: to drive high-quality conversations. “The thing we do best is accelerating live engagements,” says Kevin Reeves, chief technology officer (CTO) at PhoneBurner. “Voice, and voice quality, is […]
Ames Construction began as a small regional contractor in Minnesota. More than 60 years later, they’ve grown to become a full-service, heavy civil and industrial general contractor working across the continent. They’re literally building America, which sometimes requires them to […]
Imagine this: A world where a well-known casino resort, a beacon of entertainment and luxury, became the latest prey for the dark art of social engineering. On September 11, 2023, a digital heist unfolded, stripping away layers of security to […]
When spring comes, I know two things for sure: I will sneeze non-stop because of my seasonal allergies, and I will have to deep clean our house. This year, my wife persuaded me to go through the dusty, spider-filled attic […]
As technologies rapidly evolve, how can you adapt them to create new customer experiences and differentiated employee experiences that make you stand out? In just five minutes, this article will provide an overview of customer experience (CX) issues, the technologies […]
In an era where technology evolves at breakneck speed, companies are faced with a pivotal decision: cling to the familiarity of legacy systems or embrace the modernization of their technological solutions. The choice is clear for those looking to thrive—migration […]
