Texas is a big place, and it’s getting bigger as companies move headquarters to the Lone Star state or put major operations here. Local people have a saying: “I wasn’t born in Texas, but I got here as fast as […]
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Kicking off your enterprise future
Football season is kicking off and that’s a big reason to celebrate here in Lumen’s Pacific Northwest region. We are long-term technology partners with the Seattle Seahawks. The Seahawks leverage Lumen technology to create an awesome fan experience. I’ll be […]
Economic indicators seem to be all over the place. Inflation is high, but employment is strong. The stock market is down, but earnings are holding in many sectors. I could go on (gas prices have come down despite lots of […]
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Collaboration
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Technologies
What the Future of Work Looks Like
A few years ago, IDC introduced its Future of Work model which is defined as a fundamental and seismic shift in how we work. The Future of Work fosters human-machine collaboration enabling new skills and worker experiences, while supporting a […]
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Using responsible machine learning to drive customer-centric insights
In this era of digital transformation, most organizations put emphasis on data to make business decisions. But data alone isn’t enough to drive positive outcomes for customers and the business. Analytics solutions – including statistical models, machine learning models, and […]
The 4th Industrial Revolution – like a rolling earthquake of innovation – continues to shake the ground right under the feet of businesses. Does it bring chaos or progress? It’s really in the hands of decision makers. For those who […]
As online video consumption continues its ascent, new challenges for content publishers are always around the corner. In a highly competitive market where streaming failures make headlines, redundancy and quality of experience have never been more important. To ensure consistent […]
Recently, my term ended as chair of the ITW Global Leaders’ Forum (GLF), a group that brings together representatives from the world’s most influential wholesale carriers. It was an amazing experience. The role offered me a chance to view industry […]
The last two years underscored the uncertainty and fluid nature of our organizational environments. The environment changed and the way we work changed. The natural world knows this phenomenon well. Environmental disruptions like hurricanes or landslides can change the flow […]
There’s been a lot of talk (pun intended) around upgrading legacy voice technology to IP-enabled communications, and the benefits of adopting cloud infrastructure are impressive. Cloud telephony provides scalability, flexibility, business resilience, and affordability. However, it’s not just phone lines […]
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