Optimize performance and maximize productivity. Enhance hybrid collaboration and boost efficiency with transformative voice and UC&C solutions designed to help your business scale. Lumen Technologies Collaboration Solution empowers seamless communication and drives business growth.
When you think of a contact center you might envision hundreds or thousands of agents (aka brand ambassadors) all in the same room or building, wearing headsets and taking calls over a computer. Things are changing. Today, Contact Center as […]
Here at Lumen, we believe the most successful hybrid work environments are built with meaningful connections and effective collaboration platforms. To best facilitate connection in a hybrid world, Lumen Solutions for Zoom is evolving our product categorization to better align […]
When I need a break from my busy life, I enjoy long walks with my two English bulldogs. My dogs enjoy them too. Lots of things to sniff, squirrels to chase and not a care in the world as to […]
At Lumen, we believe unified communications and collaboration (UC&C) is vital to every business, not just the corporate world. But not every business has enough staff, or staff with the right knowledge and skillsets, to support a full UC&C implementation. […]
A transition from POTS lines for key life and safety systems Many business-critical and life safety systems such as alarm panels and elevators today are still running on legacy copper POTS lines. As these lines become more difficult to service, […]
In recent blog posts, we have reviewed how enterprise and business companies of all sizes are digitally transforming their communications platforms and the questions they need to address to be ready. This blog post will help those readers match up […]
Texas is a big place, and it’s getting bigger as companies move headquarters to the Lone Star state or put major operations here. Local people have a saying: “I wasn’t born in Texas, but I got here as fast as […]
Football season is kicking off and that’s a big reason to celebrate here in Lumen’s Pacific Northwest region. We are long-term technology partners with the Seattle Seahawks. The Seahawks leverage Lumen technology to create an awesome fan experience. I’ll be […]
Keith Ferrazzi is ready to throw out the rule book on traditional collaboration and culture and redefine organizational transformation. In the latest episode of Light, Data, Action! Terry sat down with Keith, Harvard MBA grad and #1 NYT bestselling author, […]
California is home to approximately 40 million people. Protecting them all is a responsibility shared by hundreds of emergency personnel across the state and coordinated by the Governor’s Office of Emergency Services (OES). Managing the upgrade to Next Generation 9-1-1 […]
