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Few technologies have exhibited the staying power of basic analog phone services. Affectionately known as POTS (Plain Old Telephone Service), the earliest commercial analog phone systems were introduced in the late 1870s, and millions of POTS lines remain active in […]
The scramble of 2020 is over. Organizations have adapted to the reality of work from home and are now focusing on how best to support communications over the long term, whether employees work in the office or elsewhere. We don’t […]
Employees have worked at home regularly or at another location away from the office for years, but not in large numbers. In 2018, only 13% of employees worked remotely most of the time.1 The sudden shift in 2020 changed that. […]
It’s not often that an increase in meetings is a measurement of progress – but in the era of a global public health crisis, Zoom’s average daily meeting participants swelled 30x between December 2019 and April 2020 to average 300 […]
The holidays are upon us. Yes, they will look a little different this year. But with Zoom delivered by Lumen, you can enjoy every minute, safe and secure in every sense of the word. So don’t cancel the office holiday […]
Although the POTS line has served organizations well for over 100 years, the flexibility, scalability, and cost savings associated with VoIP make it a logical solution for enterprises. At the heart of VoIP implementations is the Session Initiation Protocol (SIP) […]
With many providers dropping PSTN functionality and ISDN from their service lists, the chances are good your company will soon be moving to a cloud-based phone system like VoIP or, better yet, a unified communications and collaboration (UC&C) platform that […]
If your organization wants to modernize its phone system with SIP trunking, you need to evaluate potential service providers. Comparing providers can be confusing, as they all offer different terms, plans and features. A SIP provider is a company that […]
Before the global pandemic, government agencies in the federal, state and local sectors were looking for ways to modernize their networks, specifically voice communications. Now with many working from home and outside of the physical government facilities across the US, […]
