Retailers have long lived by the mantra: the customer is always right. It’s a great sentiment that benefits consumers who need assistance and value great customer service. But, many retailers are finding that it has left them vulnerable to bad […]
If you’ve read about security trends lately you might have run across the buzzword “zero trust”. I have to admit, it took me a while to understand this term fully – and that’s because there are a variety of definitions […]
In our most recent episode, we explore how ‘as a Service’ business models have adapted to changing technology and evolving business needs. In order to increase value and differentiation there’s been a shift to rapid and continuous delivery models […]
Phishing is one of the more notorious forms of attack out there today and has been responsible for some of the most well-known security breaches. Phishing is when an intended victim is contacted by email, phone or text message by […]
Executive Summary The prevalence of malware written in Go programming language has increased dramatically in recent years due to its flexibility, low antivirus detection rates and difficulty to reverse-engineer. Black Lotus Labs, the threat intelligence arm of Lumen Technologies, recently […]
I ordered something online recently. I’m sure you did too. It’s easy. One click and my items arrived later that day. The experience is designed to make it easier to order the things I need. The order-today-same-day-delivery experience is common […]
The western United States is known for its wide-open spaces and mountains. You can see forever from lots of different vantage points. By geography, the Mountain region in the western U.S. is Lumen’s largest business unit, covering Utah, Idaho, Montana, […]
New infrastructure is helping power business in the southern tech corridor, as the southeast quickly claims space as one of the nation’s top tech hubs. Lumen is helping to accelerate this rise by continuing to invest in the local infrastructure. […]
Online gaming has become a global phenomenon attracting millions of players and billions in investments each year. In 2020, the market for video games reached $150 billion across all segments – mobile, online, and downloaded games – and is expected […]
If you’re an established fintech company, you have several years of growth behind you, a full book of business and customers completely invested in your service. Congratulations. However, your business environment is changing in at least two critical ways. Venture […]
