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What is Bot Risk Management (BRM)?

Jake Ricca Posted On December 20, 2022
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Woman sitting at a desk, looking at a computer screen.

When you think of bots, what comes to mind? For me, I always think of a rogue robot attempting to rule the world! However, did you know that there are bots you can’t see that have the same “world domination” agenda? In this blog, I’ll break down the differences between good bots and bad bots and explain how you can prevent malicious bots from stealing or interfering with your critical company and customer information.

What is a “Bot?”

Like a roomba that rolls around and cleans your floors, bots are designed to perform a specific task autonomously when triggered. Bots were originally designed to perform repetitive, tedious tasks more efficiently and are an essential tool to the online world. However, over time people have evolved bots to mimic human behavior in attempt to bypass security and gain access to critical company/customer information or to disrupt business.

What are good and bad bots?

Bots come in many different shapes and sizes. As previously mentioned, bots have become an essential tool to conduct business online. In fact, every time you conduct a search on Google or Bing, bots manage your request and return a list of search results. Can you imagine if these bots didn’t exist? I would not like to have the job of manually returning search results for every request that came through!

On the other hand, there are also several malicious bots designed to scour the internet mimicking human behavior. Now you may be wondering “How can bots mimic human behavior if they are designed to perform one simple task?” One way that bots strengthen their “human appearance” is by forming a “botnet”. A botnet is a group of bots who perform several different tasks that work together to perform malicious acts inconspicuously. Botnets are designed for several reasons, including: to gather critical information, attack/disrupt/break APIs, or perform a direct denial of service attack (DDoS attack). In fact, according to ZDNET, these malicious bots make up 20% of the world’s web traffic. Yikes!

What is Bot Risk Management?

While an astonishing percentage of the world’s web traffic consists of malicious bots, it is crucial that companies have the defenses required to stop these bots in their tracks. Bot Risk Management is designed to specifically block malicious bots/botnets from interfering with your company APIs or critical data. By pairing Bot Risk Management with Web Application Firewall (WAF) and API Protection, you gain an application protection “trio” which will provide your applications with a blanket of protection against anything that comes their way, including botnet attacks.

How can Lumen block Bot Attacks?

Lumen partners with best-of-breed Bot Risk Management vendors to provide reliable layer 7 security against malicious botnet attacks. For more information about how Lumen can protect your Web Applications from botnet attacks, visit the Lumen® Web Application Firewall webpage and schedule a call with a WAF expert today!

This content is provided for informational purposes only and may require additional research and substantiation by the end user. In addition, the information is provided “as is” without any warranty or condition of any kind, either express or implied. Use of this information is at the end user’s own risk. Lumen does not warrant that the information will meet the end user’s requirements or that the implementation or usage of this information will result in the desired outcome of the end user. All third-party company and product or service names referenced in this article are for identification purposes only and do not imply endorsement or affiliation with Lumen. This document represents Lumen products and offerings as of the date of issue.

Related posts:

  1. What is API Protection?
  2. What is Web Application Firewall (WAF)?
  3. Are Sophisticated Bots Knocking Down Your WAF?
  4. What is Managed Endpoint Detection and Response (MEDR)?
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Application ProtectionBotsCyber SecurityCyberthreatsRisk Management


Author

Jake Ricca

Jake Ricca is a product marketing manager for Lumen, responsible for developing the product strategy for Lumen's Edge Application Delivery portfolio. Over his years of experience with Content Delivery Network and Application Delivery and Protection, Jake has developed core B2B marketing strategies and understands customer challenges & values. Jake received his bachelor's degree in marketing from Louisiana State University.

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