Introducing Lumen® Cloud Communications

In recent blog posts, we have reviewed how enterprise and business companies of all sizes are digitally transforming their communications platforms and the questions they need to address to be ready. This blog post will help those readers match up their needs with a new offer that addresses them as Lumen recently launched a product that is going to help how enterprise network and IT departments operate. We have done this by joining a carrier-grade full-stack cloud communications platform with your existing voice services in a single, scalable solution. Lumen Cloud Communications is a feature-rich cloud-based solution, offering 3 tiers of service and providing a range of functionality to meet your business needs.

Lumen Cloud Communications offers Standard, Advanced and Professional packages to meet your needs. Whether your business simply needs phone services or wants to enhance communications with mobility and collaboration tools, one solution does it all. In addition to auto-attendant, extension-to-extension dialing, customizable calling plans, and advanced call handling features, Lumen Cloud Communications also offers applications for desktop and mobile devices for communications mobility, and collaboration tools for team messaging, video conferencing, and screen sharing. These packages can be mixed and matched, meaning a single consolidated platform for knowledge workers who need full collaboration, while also providing full voice functionality for staff positions.

Business outcomes from a trusted, single provider.

With Lumen Cloud Communications, you have an experienced resource that owns and operates its own secure network, providing seamless service across voice and collaboration applications. By selecting Lumen, you eliminate the need to coordinate and manage multiple relationships meaning you have one contact, one company for your needs. This helps ensure that you realize:

• Peace of mind – improves your confidence that there are no “loose ends” that sometimes occur when coordinating resources. Lumen is experienced in migrating and managing environments, while deploying dedicated teams to work with you every step of the way.
• Save time – streamlines your operation with a single interface that your IT resources access to add or remove users, apply settings and view reports, all centrally managed resulting in less support calls to the IT desk.
• Save money – since it is a subscription model, you can scale with your business and choose the exact service level you need. If you have employees that don’t need video and collaboration you can match that need and not overpay for services you won’t use.
• Increase efficiency – with automatic software updates you have the latest technology and features, with minimal work on your end, regardless of package chosen or where they are located.

Lumen Cloud Communications is a solution for businesses of any size, no matter if you are a start-up or an established enterprise. Every business can benefit from a robust, full-stack cloud communications system that works across all platforms. and that can be up and running within minutes. With Lumen Cloud Communications, you have flexibility with your CPE, while taking out worry about coordinating multi-office setup, and you don’t even have to think about how to host everything (equipment hosting, space, power, etc.). Further, any subsequent changes are remotely provisioned, a simple visit to the portal to logon and purchase is all that is needed to get your team up and running.

 A fully developed and delivered solution:

What is “under the hood” does matter, and Lumen Cloud Communications provides access to download and install clients for desktop (Mac and Windows), tablets (iOS and Android), and smartphones (iOS, Android), helping ensure everyone is fully connected via:

• A complete Unified Communications solution endpoint that incorporates voice, video, messaging, and presence capabilities, all over a consistent user interface
• Automatic cloud-based provisioning tools that enable IT administrators to quickly deploy a scalable secure solution
• Ongoing innovation that provides members with the most up-to-date softphone features and services
• Constant updates for new device support for mobiles and tablets

With all these facets included, Lumen Cloud Communications is well-positioned to provide a fully managed, cloud-enabled calling and collaboration platform.

Continue your digital journey and transformation. View all our cloud-based communication and collaboration solutions to find the one that’s right for your business.

This content is provided for informational purposes only and may require additional research and substantiation by the end user. In addition, the information is provided “as is” without any warranty or condition of any kind, either express or implied. Use of this information is at the end user’s own risk. Lumen does not warrant that the information will meet the end user’s requirements or that the implementation or usage of this information will result in the desired outcome of the end user. All third-party company and product or service names referenced in this article are for identification purposes only and do not imply endorsement or affiliation with Lumen. This document represents Lumen products and offerings as of the date of issue.

Related Posts:

• UC&C Considerations For Companies Navigating The Digital Transformation Journey
• 3 Reasons To Embrace Cloud Voice
• How Lumen Enablement Services Make UC&C A Whole Lot Easier